Contact and support
A question about the app, a technical issue, a request regarding your data: here is how to reach us.
Write to us
E-mail is the fastest channel. We usually reply within two business days.
The same address is available in the app, under Profile › Help › Contact us.
Reporting a technical issue
So that we can reproduce the problem, please include if possible:
- your phone model and its operating system version (iOS or Android);
- the app version, shown under Profile › Help;
- the screen involved and what you were doing just before;
- a screenshot, if the problem is visible.
Your personal data
To exercise your rights of access, rectification, objection or erasure, write to the address above and mention the e-mail address of your account. The data we process is detailed in our privacy policy.
Deleting your account
Deletion happens directly in the app: Profile › Account settings › Delete my account. The operation is irreversible and permanently erases your data.
Deleting your account does not cancel an active subscription: it must be cancelled from your App Store or Google Play account settings, otherwise it keeps being billed.
Follow us
Publisher
Publication directors: Mr. Clément RIGAL (Président) and Mrs. Anaïs ROLLAND (Directrice Générale).
E-mail: info@bebestapp.com
Siret number: 10727885500013